Frequently Asked Questions
Everything you need to know about outfitting your little athlete.
How do I determine the right shoe size for my child?
We recommend using our printable size guide or measuring your child's foot from heel to toe. Since kids' feet grow quickly, we suggest leaving about a half-inch of space at the front for growth and comfort.
What is your return policy for kids' footwear?
We offer a 30-day return policy on all unworn merchandise in its original packaging. If the fit isn't perfect, you can return the shoes for a full refund or exchange.
Are Saucony Kids shoes durable enough for school and sports?
Yes, our shoes are engineered with high-quality rubber outsoles and reinforced materials to withstand the rigors of the playground, gym class, and daily wear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your new sneakers sooner for a race or school event.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.
How should I clean my child's Saucony shoes?
For best results, we recommend hand washing with a damp cloth and mild detergent. Air dry them away from direct heat sources to maintain the integrity of the technical materials.